Verified traveler
October 11, 2023
They gave us a room they were not supposed to be renting. The a/c did not work and made horrible clunking sounds when it was on. The bed was concave and lumpy. There was supposed to be - hit breakfast, but we’re out of sausage, scrambled eggs, orange juice and breads every day. There was only apples and no bananas or oranges in their designated baskets. We stayed 4 nights. Only “hot” was waffles. We asked to stay a few hours longer because of this. They agreed, then backed out of it. And the general manager was terribly rude to us and said “you think this is rude? I can show you rude! This is NOT me being rude. But I will get that way”
And we were not being argumentative in the least. Terrible service. Wouldn’t let us change rooms til the last night and it was a much cheaper room